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Who is Flat Pack Kitchens?

We're an online kitchen retailer based in Worcester, and we've been supplying quality flat pack kitchens directly to UK homeowners since 2010. No showrooms, no sales pressure, no middlemen — just good kitchens at fair prices, delivered to your door.

Established in 2010

Flat Pack Kitchens was founded with a straightforward aim: to give UK homeowners access to quality kitchen furniture without the showroom markups and high-pressure sales environment that came with it.

Over fifteen years later, that aim hasn't changed. We're still an online-only retailer, still working with the same trusted manufacturing partner, and still focused on making it as easy as possible to buy a kitchen you'll be happy with for years to come.

We're a trading name of Cool Blue Interiors, part of the Cool Blue Group, based in Worcester.

Who We Work With

Our kitchens are manufactured by BA Components, one of the leading kitchen door and cabinet manufacturers in the UK, operating from multiple manufacturing plants across the country. We've worked with the same supplier since we launched — as we've grown, so have they.

Working with a single, trusted manufacturer rather than multiple suppliers means we know exactly what we're selling. We can stand behind the quality of every product because we know how it's made.

What We Sell

We supply kitchen doors, cabinets, and complete kitchen units — everything you need to fit a new kitchen, delivered flat packed to your door.

  • Complete kitchen units — cabinets, doors, hinges, and soft-close drawers included, ready to assemble and install
  • Kitchen cabinets — carcasses only, in White, Grey, Urban Oak, and Anthracite, for those pairing with their own doors
  • Replacement kitchen doors — for refreshing an existing kitchen without replacing the carcasses
  • Kitchen accessories — handles, plinths, cornice, and everything else needed to finish the job

We don't supply worktops, appliances, or installation — we're supply-only specialists, and that focus means we do what we do very well.

Our Quality Standard

Our cabinets are built from 18mm MFC (Melamine Faced Chipboard) with a solid 8mm back panel, using pre-fitted cam and dowel joints. They are independently tested and certified by FIRA International.

FIRA Gold certification is the kitchen industry's benchmark for structural performance. Our cabinets have been certified to Heavy Domestic / Contract Kitchen Furniture level — the most demanding category, covering both intensive home use and commercial environments. This isn't a self-awarded badge; it's independent, third-party verification that our cabinets perform to the highest standard.

Every unit we sell comes with a 6-year manufacturer's warranty as standard.

What Our Customers Say

We have over 340 reviews on Trustpilot with a rating of 4.3 out of 5. We respond to 100% of negative reviews, typically within 48 hours — because we'd rather resolve a problem than ignore it.

Please verify the current rating and review count at uk.trustpilot.com/review/www.flatpackkitchens.co.uk and update this figure regularly as new reviews come in.

Customers regularly highlight:

  • The quality of the units relative to the price
  • How straightforward the cabinets are to assemble
  • Fast and reliable delivery
  • Helpful and responsive customer service when issues arise

We're not perfect — no retailer is — but when something goes wrong, we fix it. That's the commitment we make to every customer.

How We're Different

We're online only — and that's a strength, not a limitation. No showrooms means no showroom overheads, and no overheads means better prices for you. Everything we sell is described accurately and in full on our product pages, with dimensions, finish details, and photography. We offer door samples so you can check colours and finishes in your own home before ordering.

We're transparent about what's included. Our complete units include cabinets, doors, hinges, and soft-close drawers. Handles and worktops are not included — and we say so clearly, rather than hiding it in small print.

We're easy to reach. If you have a question about your order, your plan, or any of our products, you can call us or email us and speak to someone who knows the products. We don't outsource our customer service.

We deliver fast. Cabinets are typically despatched within 3 working days. Delivery times for all products are shown clearly on every product page and confirmed at checkout before you pay.

Get in Touch

Phone: 02920 007 948 Email: info@flatpackkitchens.co.uk Address: The Cool Blue Group, Unit N4, Blackpole East, Worcester, WR3 8SG

We're available Monday to Friday. Whether you want to check a plan before ordering, ask about a specific product, or discuss an issue with an existing order — we're happy to help.

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