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Shaker Matt Cashmere
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Harvard Matt Cashmere

Delivery

How much do we charge for delivery?

Please see a summary of our delivery charges below, with more details on the delivery methods underneath.

Standard Delivery to UK Mainland (exc Grampian/Highlands): £15

Premium Delivery to UK Mainland - 2 Day Delivery Service (exc Grampian/Highlands): £95

Standard Delivery to Grampian/Highlands: £60

Premium Delivery to Grampian/Highlands - 4-6 Day Delivery Service: £135

Isle of Wight, Isles of Scilly, Isle of Man, Channel Islands, Northern Ireland and the Republic of Ireland: Sorry, we are not able to fulfil orders at these locations.

More details...

Standard Delivery

1 man standard delivery to kerbside.

Customer receives pre alert of delivery date. Delivery to business or home address.

Shipping to mainland UK (excluding Grampian and Highlands) should expect delivery the following working day, after the order is dispatched. Customers in Grampian, Highlands will receive the delivery 3-4 working days for standard delivery after dispatch. (Our apologies, it takes the couriers a little longer to get to you).

Premium Delivery

2 man Over The Threshold to ground floor room of choice.

Customer receives pre alert of delivery date. Delivery to business or home address. Remove and recycle of packaging is standard.

If for any reason we dispatch orders quicker. We will notify you via email the night before delivery. 

What happens if the item arrives damaged?

In the event that the package arrives damaged, you must sign for as damaged with the courier and let us know. 
If, once unpacked, there are any damaged items please inform us immediately and we will endeavour to resolve the situation as soon as possible. If you can, please send a picture of the damage. It helps us resolve the problem quicker. 

IMPORTANT: It is an all day delivery (8am to 7pm) and we are unfortunately unable to supply you with a delivery time for this delivery. Please do not book your fitter for the date of kitchen delivery. The delivery can arrive at any time up until 7pm.

Please ensure someone is available to help the driver unload. The standard delivery is a one man, kerbside delivery. They may require help, especially with heavy and bulky items, such as the larder units and corner units.

Do you Export?

Unfortunately we are not able to export orders or deliver to freight forwarding companies.