How much do we charge for delivery?
Please see a summary of our delivery charges below, with more details on the delivery methods underneath.
UK Mainland (exc Grampian/Highlands): £15
Northern Ireland/Republic of Ireland: £40
Isle of White, Isles of Scilly, Isle of Man, Channel Islands: Sorry, we are not currently able to fulfil orders at these locations.
We will dispatch items within three working days of the order being placed (if placed before 2pm). Shipping to mainland UK (excluding Grampian and Highlands) should expect delivery the following day. Customers in Grampian, Highlands will receive the delivery 3-4 working days after dispatch. Customers in Northern Ireland and the Republic of Ireland will receive deliveries two to three days after dispatch (our apologies, it takes the couriers a little longer to get to you).
If for any reason we dispatch orders quicker. We will notify you via email the night before delivery.
What happens if the item arrives damaged?
In the event that the package arrives damaged, you must sign for as damaged with the courier and let us know.
If, once unpacked, there are any damaged items please inform us immediately and we will endeavour to resolve the situation as soon as possible. If you can, please send a picture of the damage. It helps us resolve the problem quicker.
Please note: This delivery will be sent via DX on a next day delivery (to most of UK) or 3-4 day delivery (Highlands and Islands of Scotland, Ireland and N.Ireland).
IMPORTANT: It is an all day delivery (8am to 7pm) and we are unfortunately unable to supply you with a delivery time for this delivery. Please do not book your fitter for the date of kitchen delivery. The delivery can arrive at any time up until 7pm.
Please ensure someone is available to help the driver unload. The delivery is a one man delivery. They may require help, especially with heavy and bulky items, such as the larder units and corner units.